在中国看医生不难！外国人医院挂号看病完整指南，中英双语+拼音教学

“第一次在中国医院挂号，我整个人都懵了。窗口那么多、队伍那么长，我不知道该去哪个，也不知道说哪句中文。” ——安娜，来自意大利的中文学习者“The first time I registered at a Chinese hospital, I was totally lost. So many windows, so many lines—I had no idea which one to go to, or what Chinese to say.” – Anna, a Chinese learner from Italy如果你第一次在中国生病需要去医院，紧张是正常的。中国的医院和西方医院有不少不同之处：要先挂号、等叫号、缴费、取药，环节听起来很多。但别担心——只要弄懂流程顺序，你会发现这套系统其实很有条理。这篇文章将带你一步步了解在中国医院如何挂号看病。If you’re in China and get sick for the first time, feeling nervous is normal. Chinese hospitals work a bit differently than Western ones: you register first, wait for your number, pay, then pick up medicine. It sounds like a lot of steps—but don’t worry. Once you understand the order, you’ll find the system is actually quite organized. This article will guide you step by step through registering and seeing a doctor at a Chinese hospital.首先，你要知道医院的基本结构。一般大型公立医院的流程是：挂号 → 候诊 → 看医生 → 缴费 → 取药。进了大门你能看到大厅里的挂号窗口（人工收费窗口）和一台台自助挂号机。科室分布在楼上不同楼层，急诊通常在非常显眼的地方，24 小时开放。First, you need to know the basic structure of a hospital. In most large public hospitals, the flow is: register → wait → see the doctor → pay → pick up medicine. Inside the entrance you’ll see registration windows (staffed windows) and rows of self-service registration machines. Departments are spread across different floors, and the emergency room is usually highly visible and open 24 hours.

去医院之前 | Getting Ready

去之前，有几件东西你需要准备：Before going, there are a few things you should prepare:第一，证件。 外国人在中国医院挂号通常用护照。如果你在国内办了身份证或社保卡，也都可以用。千万不要只带复印件，有些医院要求看原件。First, your ID. Foreigners usually register at Chinese hospitals with their passport. If you have a Chinese ID card or social security card (社保卡), those work too. Never bring only a photocopy—some hospitals require the original.第二，支付方式。 医院和超市一样，普遍支持微信支付和支付宝。如果你没有手机支付，也设有现金窗口，但最好多带一些零钱。Second, payment method. Just like supermarkets, hospitals widely accept WeChat Pay and Alipay. If you don’t have mobile payment, cash windows exist, but it’s smart to carry small bills.第三，提前预约。 现在很多大医院可以在微信（关注医院公众号）或支付宝上提前挂号和预约医生，比现场排队快得多。如果不会用手机预约，直接去现场挂号也完全可以。Third, book in advance. Many large hospitals let you register and book a doctor in advance via WeChat (follow the hospital’s official account) or Alipay—much faster than lining up. If you can’t use mobile booking, registering on-site works fine too.Key Vocabulary医院 yīyuàn — hospital挂号 guàhào — to register / get a ticket for a doctor看病 kànbìng — to see a doctor护照 hùzhào — passport身份证 shēnfènzhèng — ID card社保卡 shèbǎo kǎ — social security card预约 yùyuē — to make an appointment病历 bìnglì — medical record / file

进入医院：先挂号 | Entering the Hospital: Register First

走进医院大门，你会直接看到”挂号处”。这里有两条路：人工窗口和自助挂号机。如果是第一次，建议先看屏幕上的提示，选”挂号”，刷护照或输入证件号，再选科室。机器操作很像 ATM，出票上有你的挂号单。Walking through the hospital entrance, you’ll immediately see the registration area. There are two options: staffed windows or self-service machines. If it’s your first time, check the screen, tap “挂 号”, scan your passport or enter your ID number, then choose a department. The machine works a lot like an ATM and prints your registration receipt.如果你不确定流程，直接在人工窗口说这句话最保险：If you’re unsure, the safest thing is to say this at a staffed window:✅ 对话你 (You)：nǐ hǎo, wǒ yào guàhào.你好，我要挂号。Hello, I’d like to register.挂号窗口 (Registration clerk)：nǐ kěyǐ gěi wǒ kàn yíxià hùzhào ma? yào guà nǎ ge kē?你可以给我看一下护照吗？要挂哪个科？May I see your passport, please? Which department do you need?你 (You)：wǒ gǎnmào le, kěyǐ guà nèikē ma?我感冒了，可以挂内科吗？I have a cold. Can I register for internal medicine?

选对科室 | Choosing the Right Department

分不清挂什么科？没关系，最省事的办法是去分诊台（triage desk），把症状告诉护士，她会告诉你该挂哪一科。常见科室有：Can’t tell which department you need? No problem—the easiest way is the triage desk. Tell the nurse your symptoms and she’ll point you to the right department. Common departments include:内科 nèikē — internal medicine（感冒、咳嗽、发烧）外科 wàikē — surgery（外伤、伤口）儿科 érkē — pediatrics（孩子生病）皮肤科 pífū kē — dermatology（皮肤问题）耳鼻喉科 ěr bí hóu kē — ENT发热门诊 fārè ménzhěn — fever clinic（发烧首选）急诊 jízhěn — emergency（24 小时，危重情况）记住：如果发烧先问发热门诊，如果病情紧急直接去急诊（或拨 120）。Remember: if you have a fever, ask for the fever clinic first; if it’s urgent, go straight to the emergency room (or call 120).

✅ 对话你 (You)：qǐngwèn, wǒ fāshāo le, yīnggāi guà shénme kē?请问，我发烧了，应该挂什么科？Excuse me, I have a fever. Which department should I register for?分诊护士 (Triage nurse)：shāo dào duōshao dù? rúguǒ guò le sānshíbā dù, qù fārè ménzhěn ba.烧到多少度？如果过了38度，去发热门诊吧。How high is the fever? If it’s above 38 degrees, go to the fever clinic.你 (You)：hǎo de, xièxie!好的，谢谢！Okay, thank you!

候诊与看病 | Waiting & Seeing the Doctor

挂完号就拿着挂号单去科室门口。墙上的屏幕会显示叫号（your queue number）。别走远，注意听屏幕播报和看显示器。轮到你了，直接进诊室，对医生说：After registering, take your ticket to the department. A screen by the door shows the queue numbers being called. Don’t wander off—watch the display and listen. When it’s your turn, walk in and tell the doctor:✅ 对话医生 (Doctor)：nǐ nǎlǐ bù shūfu?你哪里不舒服？What’s bothering you? / Where do you feel unwell?你 (You)：wǒ tóu téng, hái yǒudiǎn ké sòu, shuì bù hǎo.我头疼，还有点咳嗽，睡不好。I have a headache, a slight cough, and poor sleep.医生 (Doctor)：xiān qù cè yíxià tǐwēn, ránhòu zuò gè xuèchángguī ba.先去测一下体温，然后做个血常规吧。Let’s check your temperature first, then run a routine blood test.

缴费与取药 | Payment & Getting Medicine

看完医生，他会给你开一张处方（prescription）。接下来去缴费处（payment window）交钱，然后到取药窗口（pharmacy window）拿药。整个流程就是：After seeing the doctor, he’ll give you a prescription. Next, pay at the payment window, then pick up your medicine at the pharmacy window. The whole flow is:挂号 → 候诊 → 看医生 → 缴费 → 取药Register → Wait → See doctor → Pay → Pick up medicine✅ 对话（缴费处）Paying收费员 (Cashier)：yígòng liùshí bā kuài. wēixìn háishì zhīfùbǎo?一共68块。微信还是支付宝？That’s 68 yuan. WeChat or Alipay?你 (You)：zhīfùbǎo ba.支付宝吧。Alipay, please.收费员 (Cashier)：hǎo de, qǐng sǎo mǎ.好的，请扫码。Okay, please scan the code.✅ 对话（取药处）Picking Up Medicine你 (You)：nǐ hǎo, wǒ lái qǔ yào.你好，我来取药。Hello, I’m here to pick up medicine.药剂师 (Pharmacist)：qǐng gěi wǒ chǔfāng. zhè ge yào yì tiān sān cì, fàn hòu chī.请给我处方。这个药一天三次，饭后吃。May I have your prescription? Take this medicine three times a day after meals.Key Vocabulary分诊台 fēnzhěn tái — triage desk叫号 jiào hào — queue number being called候诊 hòuzhěn — to wait for your turn医生 yīshēng — doctor护士 hùshì — nurse哪里不舒服 nǎlǐ bù shūfu — where do you feel unwell症状 zhèngzhuàng — symptoms处方 chǔfāng — prescription缴费 jiǎofèi — to pay / make payment取药 qǔ yào — to pick up medicine小票 xiǎopiào — payment receipt实用贴士 | Practical Tips记住万能句：nǐ hǎo, wǒ yào kànbìng（你好，我要看病）和 duōshao qián?——这两句能帮你完成大部分流程。The golden phrases are “I want to see a doctor” and “how much?”诊室里把症状说详细：发烧多少度、疼在哪里，越具体医生判断越准。Be specific about your symptoms—temperature, where it hurts.急诊不用先挂号：危急情况直接去急诊，或拨 120。In an emergency, skip registration and go straight to the ER, or call 120.门诊一般下午 5 点前结束：最好上午去，时间从容。Most outpatient departments close around 5 pm; go in the morning.医保（health insurance）：如果你有国内社保，挂号缴费时直接出示社保卡，能报销一部分医药费。If you have local social insurance, show your 社保卡 to get a portion reimbursed.中国医生最常说的话：”多喝水，多休息。” Chinese doctors’ most common advice: “drink more water, get more rest.”